Code of Conduct

This Code of Conduct highlights the expectations of the Club in relation to the attitude and behaviour of members / staff and the Duty of Care to and from staff as they carry out their work. It is also the expectation that Committee Members will display, at all times, the professional standards of behaviour required of employers.

The Code of Conduct should hold to the values of Lutterworth Golf Club (LGC).

LGC will look to provide an enjoyable golfing and sociable experience to members, visitors and the local community. It will do this through an inclusive, environmentally friendly, safe, sustainable and fair approach, which will ensure the Club’s long-term future.

Any alleged / perceived violation of this Code by any member / staff / visitor should in the first instance be reported in writing via the Secretary to the Committee where it will be followed up in line with the Club’s Disciplinary Procedure.

Code of Conduct for Staff and Associates:

Professional and courteous at all times.
Punctual, efficient and constructive in their duties and interactions.
Willingness to undertake further professional training as required.
Duty of care to colleagues, members and visitors in relation to their health and well-being.
Compliance with legislation, policies and procedures as they affect their work.
Adopt a “can do” approach to their work / role.

LGC duty of care to Staff:

To ensure a Health and Safety Policy is in place and adhered to.
To provide a safe working environment in line with Health and Safety standards.
To ensure there are appropriate staffing levels within the constraints of the budget.
Ensure that appropriate lone working arrangements are in place particularly in relation to staff safety when working on the course, cashing up and locking up at night.
Ensure all staff undertake essential training for the post.
To provide staff with opportunities for further training and professional development.
To provide appropriate support to staff where there are unfounded allegations of misconduct.

This code to be taken in conjunction with staff contracts and associates’ contract for services and does not supersede either.

Code of Conduct for LGC Members and Visitors:

Respect the rights, dignity and worth of every person.
Help create an environment where everyone has an equal opportunity to participate.
Help create and maintain an environment free of fear and harassment.
Recognise the rights of everyone to be treated as equal individuals.
Avoid engaging in any behaviour that constitutes any form of abuse (verbal, physical, sexual, emotional abuse, neglect or bullying) using any form of media.
Avoid discrimination on the grounds of gender, marital status, race, colour, disability, sexuality, age, religion or political opinion not in keeping with LGC values.
Challenge any form of discrimination or prejudice.
Publicly criticising or engaging in demeaning descriptions of others is unacceptable in any form (this includes social media).
Complaints and suggestions should be submitted by email / letter via the Secretary to the committee and not in person to Committee members, staff or associates.
Play in accordance with the rules and etiquette of golf.
Adhere to LGC bye-laws.

Code of Conduct for Committee Members:

Over and above those items under the Code of Conduct for LGC Members and Visitors, Committee Members will use their best endeavours to:

Develop relationships based on openness, honesty, mutual trust and respect.
Always try to work in an open environment (e.g. avoid private or unobserved situations).
Promote the welfare and best interests of members, staff and associates.
Be familiar with the LGC Child Protection Policy and Procedures.
Report any concerns you may have in relationships or behaviour to the President / Captain.
Demonstrate proper personal behaviour and conduct at all times.
Be fair and honest with all.
Always emphasise that well-being and safety are more important than performance.
Promote the positive aspects of golf (e.g. fair play, honesty and etiquette).
Attend appropriate training to maintain up to date knowledge of the role within Committee.
If called upon to sit on a Disciplinary hearing, be a fair and impartial member of such hearing.